Supporting the Residential Communities Manager in BU’s halls of residence to deliver a residential life
programme.
The role will focus on assisting students with their transition into the BU student community, be a point of contact
for students requiring assistance with their general wellbeing, signposting them to BU services and external
agencies as appropriate, or as agreed with the Student Communities Manager, as well as contributing to the
planning, promotion and delivery of a programme of activities and events that improves the wellbeing of students.
The exact working hours for this role will be agreed with the Residential Communities Manager but may at times
include weekends.
The post holder will be expected to be able to provide all the duties as outlined below.
Main Responsibilities
1. Assist the Residential Communities Manager as required with the recruitment and training of staff to
ensure that all staff are properly equipped to fulfil their duties.
2. Work collaboratively with other services for students and support teams to meet the aims of the
residential life programme, promoting and signposting students to these services as required.
3. Working with the local student accommodation teams, support the main arrival periods and assist
with the meet and greet of new students, specifically targeting any students who have been identified as
requiring additional support with their transition and settlement into their accommodation.
4. Contribute to the design, promotion and implementation of the ResLifeBU events and activities for
students living in BU accommodation, being an active participant, working collaboratively with the wider
ResLifeBU team and supervising junior staff (as required by the Residential Communities Manager) to
ensure a high standard of delivery.
5. Participate in other projects and events relating to raising awareness across the BU student
community regarding student support and wellbeing.
6. Contribute to and promote a programme of wellbeing support activities for students who require
additional support with their transition into university.
7. At the request of the Residential Communities Manager, support students with identified wellbeing
concerns, taking appropriate action to support the university’s response, which could include:
• Identifying and signposting to relevant welfare support services
• Following up to check on progress, coordinating ongoing support and engagement
• Keeping associated information management systems and relevant staff/teams updated on
key information related to a student’s progress.
8. Support Bournemouth University in reducing its carbon footprint by promoting and delivering
environmental campaigns and events.
9. Manage and monitor the ResLifeBU email inboxes and any other associated systems, responding to
enquiries and taking action as necessary
10. Supervise the general activities of junior staff as requested by the Residential Communities Manager,
reporting any performance concerns.
11. Manage a small and defined budget and ensure all BU financial protocols are followed and adhered
to.
12. Complete risk assessments for activities, identifying, removing or reducing health & safety risks for
participants, escalating any matters of concern as appropriate to the Student Communities Manager.
13. Complete all necessary paperwork and administration related to the delivery of services, following
relevant BU policies and processes as required.
14. To role model and encourage expected standards of behaviour across the accommodation and raise
any potential disciplinary matters with the Residential Communities Manager and/or the local
accommodation management team(s) where further action could be required.
15. Undertake any training or professional development related to the performance of these duties.
16. To engage with relevant external professional networks and conferences inputting relevant BU
related activities and business into these events as well as bringing back information and/or learning to
develop the ResLifeBU programme.
17. Attend university Open Days, new student arrival weekends and other related events, as part of a
rota, some of which are on a Saturday and/or Sunday.
18. Undertake any other responsibilities as may be required from time to time as directed by the
ResLifeBU Manager